Navigate DIY Roadblocks With Personalised Builders’ Merchant Support

DIY projects come with their fair share of challenges, from unexpected technical difficulties to human error, and it can be frustrating when these obstacles stall progress. 

With our extensive experience serving self-builders, we are the timely and effective solution to project roadblocks at your fingertips. Whether you need technical guidance, troubleshooting advice or practical solutions, our team can provide the best support both online and in branch.

As well as the convenience of tailored project advice, we further streamline your DIY projects through our online cash account, where you’ll benefit from a more efficient order process and frequent special offers.

How Personalised Support Can Solve Project Challenges

The Specialist Advice You Need, When You Need It

Expert In-Branch Services to Support Your DIY Projects

We offer a range of in-branch services designed to make your DIY journey smoother and more convenient. Across our five branches, our teams are passionate about helping you overcome any challenges you may face along the way. Some of our key services for self-builders include:

Tool Repairs: When tools break down in the middle of a project, it can be an irritating project setback. Our in-branch tool repair service ensures that you can get your tools fixed quickly and efficiently, getting back to work without delay.
Hire Service: Through our partnership with HSS Hire at our Kennington branch, we provide an extensive range of tools and equipment for hire. Whether you need urgent access to landscaping tools, decorating apparatus or safety equipment, we’ve got you covered.
Timber Moulding Matching: Finding the perfect timber mouldings for your project can be a time-consuming challenge. With the support of our knowledgeable staff, our in-branch moulding matching service takes the guesswork out of the process, helping you to find the right match.

With our full spectrum of in-branch services, we aim to simplify your project support and troubleshooting process. Our team of experts can help you find the right solution to overcome your DIY obstacles in no time.

Get More Benefits With an Online Cash Account

Our online cash account is the best way to shop with us, allowing you to keep track of your orders and get the most out of our exceptional customer care and superior-quality product range.

Online Cash Account

You are a DIYer or self-builder.

Benefits:
Can be used online or in-store
Receive info on special offers
Can view invoices and order history

Why Self-Build Customers Choose Our Outstanding Project Support

Get the Vital Project Support You Need Online and In-Branch

From providing knowledgeable project guidance and solutions to offering convenient in-branch services like tool repairs and timber moulding matching, we are committed to helping you overcome any hurdles and achieve remarkable results.
To take full advantage of our project support, sign up for an online cash account. By signing up, you’ll gain access to special offers, order history to support your projects and a streamlined ordering process.
Our teams are your trusted partner in DIY success. Find out more about how we can help you by getting in touch with us, and sign up for your customer account to start your journey towards complete DIY confidence.

Frequently Asked Questions